User Experience Designer
June 2021 - November 2022
Lead visual and user interface design at Jetstream Africa, working on internal products focused on shipping and logistics
Collaborated with cross-functional teams, including developers, product managers, and stakeholders, to ensure the successful launch of the Jetstream 2.0 dashboard
Redesigned the Jetstream Africa landing page with internal design team to focus on Jetstream’s core products and offerings for its stakeholders and increased conversions for prospective clientele
Lead design team on wireframing and design of JetVision project to enable stakeholders to access and book shipments online
User Experience Designer and Researcher
November 2020 - May 2021
Lead visual and user interface design for Walulel products as well as leading user research to provide user insights for product enhancements
Redesigned Walulel’s landing page to enhance visual style and better user experience in navigating the company website
Created design system for the Walulel product ecosystem for better designer and developer collaboration and product design consistency
User Experience Designer and Business Development Manager
September 2017 - September 2020
Lead user research for internal products todevelop better user experience for end users
Collaborated with design team for redesign and launch of second version of flagship product
Designed landing page for Flutterwave and Shopify integration to guide users on how to integrate Shopify with Flutterwave’s flagship product
Prospected merchants and clients and drove up sign-ups for Flutterwave services
Established strong partnerships with banking institutions and local mobile money partners
Coordinated direct integration projects for MTN and AirtelTigo mobile money and led efforts to acquire local Payment System Provider license for Flutterwave in Ghana
Technical Lead
May 2017 - Present
Currently the lead for Userhub Africa, a usability and market research company focused of market research and user research, UI/UX design and digital marketing
Lead user research project for Bambwa, a Swedish streaming platform, to help determine product fit in Ghana. Research activities included survey design and focus groups moderations.
Conducted a heuristic evaluation for a crowdfunding platform to help with usability issues.
Conducted usability testing for mobile and app products for the Klarity organization which helped with product improvement and usability enhancements on their online platforms.
Ghana Institute of Management and Public Administration (GIMPA)
MSc Management Information Systems
September 2015 - December 2017
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Bauer Business School - University Of Houston (Houston, Texas)
Bachelor of Business Administration In Management Information Systems
August 2006 - December 2011
Figma
Sketch
Adobe XD
Webflow
Notion
Airtable
Interface design
Design systems
High fidelity visual design
Low fidelity concepting and design
Focus group moderation
Usability testing
Google UX Design Certificate
Completed seven courses developed by Google that Google included hands-on, practice-based assessments
Content Marketing
Completed seven courses developed by Google that Google included hands-on, practice-based assessments
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Inbound Marketing
Completed seven courses developed by Google that Google included hands-on, practice-based assessments
Digital Ad Degree - Digital Marketing
Completed seven courses developed by Google that Google included hands-on, practice-based assessments
